{"id":417,"date":"2021-02-15T21:48:14","date_gmt":"2021-02-15T21:48:14","guid":{"rendered":"http:\/\/thenonamebrand-concept.com\/?page_id=417"},"modified":"2025-09-02T18:56:40","modified_gmt":"2025-09-02T18:56:40","slug":"encomendas-e-pagamentos","status":"publish","type":"page","link":"https:\/\/thenonamebrand-concept.com\/en\/encomendas-e-pagamentos\/","title":{"rendered":"Orders and Payments"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"417\" class=\"elementor elementor-417\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9456553 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9456553\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b0d9a15\" data-id=\"b0d9a15\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-68aa589 elementor-widget elementor-widget-woocommerce-breadcrumb\" data-id=\"68aa589\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"woocommerce-breadcrumb.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<nav class=\"woocommerce-breadcrumb\" aria-label=\"Breadcrumb\">home<\/nav>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7eb2a54 elementor-widget elementor-widget-heading\" data-id=\"7eb2a54\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Encomendas e Pagamentos<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f981ddd elementor-widget elementor-widget-accordion\" data-id=\"f981ddd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h2 id=\"elementor-tab-title-2611\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2611\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-angle-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Pagamentos<\/a>\n\t\t\t\t\t<\/h2>\n\t\t\t\t\t<div id=\"elementor-tab-content-2611\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2611\"><p>Ao fazer checkout v\u00e3o aparecer v\u00e1rias op\u00e7\u00f5es de pagamento, basta escolher a op\u00e7\u00e3o que mais lhe conv\u00e9m.<\/p><p><span style=\"font-style: inherit; color: var( --e-global-color-secondary ); letter-spacing: 1.3px;\">Todas as transac\u00e7\u00f5es efectuadas atrav\u00e9s da <b>NO.NAME.BRAND<\/b> s\u00e3o tratadas por terceiros, dedicados a pagamentos, para que a sua seguran\u00e7a esteja garantida. Toda a informa\u00e7\u00e3o do seu cart\u00e3o \u00e9 transaccionada atrav\u00e9s de uma encripta\u00e7\u00e3o SLL e nunca armazenada na nossa plataforma.<\/span><\/p><p>Todos os artigos s\u00e3o propriedade da NO.NAME.BRAND at\u00e9 que o pagamento seja efectuado. Todos os custos associados aos produtos e ao envio s\u00e3o apresentados antes de efectuar o pagamento.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h2 id=\"elementor-tab-title-2612\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-2612\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-angle-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">qual \u00e9 a dura\u00e7\u00e3o do envio?<\/a>\n\t\t\t\t\t<\/h2>\n\t\t\t\t\t<div id=\"elementor-tab-content-2612\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-2612\"><p class=\"p1\">O tempo de envio \u00e9 calculado de acordo como destino que \u00e9 indicado no carrinho de compras no final da compra, pode tamb\u00e9m consultar\u00a0<a href=\"https:\/\/thenonamebrand-concept.com\/envios\/\">nos envios<\/a>.\u00a0<\/p><p class=\"p1\"><span style=\"font-style: inherit; color: var( --e-global-color-secondary ); letter-spacing: 1.3px;\">O per\u00edodo indicado \u00e9 contado a partir do momento em que recebe o email a confirmar que a encomenda foi enviada, com o seu <u>n\u00famero de envio<\/u>.<\/span><\/p><p class=\"p1\"><span style=\"font-style: inherit; color: var( --e-global-color-secondary ); letter-spacing: 1.3px;\">Os nosso produtos s\u00e3o enviados, devidamente acondicionados para garantir a sua integridade durante a viagem at\u00e9 chegar a si.<\/span><\/p><p class=\"p1\"><span style=\"font-style: inherit; color: var( --e-global-color-secondary ); letter-spacing: 1.3px;\">Valores extra relacionados com o seu pa\u00eds, como taxas alfandeg\u00e1rias, n\u00e3o est\u00e3o inclu\u00eddos e n\u00e3o s\u00e3o da nossa responsabilidade.\u00a0<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h2 id=\"elementor-tab-title-2613\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-2613\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-angle-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">como sei que a minha encomenda foi efectuada?<\/a>\n\t\t\t\t\t<\/h2>\n\t\t\t\t\t<div id=\"elementor-tab-content-2613\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-2613\"><p>Depois de completar a encomenda, ir\u00e1 receber na caixa de entrada do seu email, que est\u00e1<span style=\"letter-spacing: 1.3px;\">\u00a0associado \u00e0 sua conta na <b>NO.NAME.BRAND<\/b><\/span>, a confirma\u00e7\u00e3o da mesma e do respectivo pagamento.<\/p><p><span style=\"font-style: inherit; color: var( --e-global-color-secondary ); letter-spacing: 1.3px;\">\u00a0<\/span><\/p><p><span style=\"font-style: inherit; color: var( --e-global-color-secondary ); letter-spacing: 1.3px;\">N\u00e3o recebeu nenhum email de confirma\u00e7\u00e3o nas 24h ap\u00f3s realizar a encomenda? Contacte-nos para<\/span><span style=\"color: var( --e-global-color-secondary ); letter-spacing: 1.3px; font-style: inherit;\">\u00a0<\/span><span style=\"text-decoration: underline;\">contact@thenonamebrand-concept.com<\/span>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h2 id=\"elementor-tab-title-2614\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-2614\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-angle-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">m\u00e9todos de pagamento aceites<\/a>\n\t\t\t\t\t<\/h2>\n\t\t\t\t\t<div id=\"elementor-tab-content-2614\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-2614\"><p class=\"p1\"><b>Visa, MasterCard, American Express, PayPall, MBWAY<\/b><\/p><p class=\"p1\"><span style=\"font-style: inherit; color: var( --e-global-color-secondary ); letter-spacing: 1.3px;\">Toda a informa\u00e7\u00e3o introduzida na nossa p\u00e1gina \u00e9 protegida pelo sistema de protec\u00e7\u00e3o de dados e transmitida \u00e0 entidade banc\u00e1ria que escolheu. No caso de algum problema ou diverg\u00eancia o pagamento n\u00e3o \u00e9 aceite\/efectuado.<\/span><\/p><p class=\"p1\"><strong style=\"font-style: inherit; color: var( --e-global-color-secondary ); letter-spacing: 1.3px;\">\u00a0<\/strong><\/p><p class=\"p1\"><span style=\"font-style: inherit; color: var( --e-global-color-secondary ); letter-spacing: 1.3px;\"><b>C\u00f3digos de desconto<\/b><\/span><\/p><p class=\"p1\"><span style=\"font-style: inherit; color: var( --e-global-color-secondary ); letter-spacing: 1.3px;\">Caso tenha alguma c\u00f3digo de desconto, este deve ser colocado no campo respectivo aquando da compra. Tenha em aten\u00e7\u00e3o os prazos de validade e as condi\u00e7\u00f5es para a utiliza\u00e7\u00e3o do mesmo.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h2 id=\"elementor-tab-title-2615\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-2615\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-angle-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">posso alterar a minha encomenda depois de efectuada?<\/a>\n\t\t\t\t\t<\/h2>\n\t\t\t\t\t<div id=\"elementor-tab-content-2615\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-2615\"><p class=\"p1\">A prepara\u00e7\u00e3o de pedidos \u00e9 r\u00e1pida pelo que n\u00e3o podemos garantir que seja poss\u00edvel alterar a sua encomenda.<\/p><p class=\"p1\">Sem compromisso pode entrar em contacto com a nossa equipa de atendimento ao cliente e veremos se \u00e9 poss\u00edvel atender ao seu pedido.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h2 id=\"elementor-tab-title-2616\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-2616\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-angle-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">encomenda cancelada?<\/a>\n\t\t\t\t\t<\/h2>\n\t\t\t\t\t<div id=\"elementor-tab-content-2616\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-2616\"><p>Se recebeu um email com a informa\u00e7\u00e3o de encomenda cancelada , por favor veja a informa\u00e7\u00e3o que colocou e\/ou contacte o seu banco para ter a certeza de que n\u00e3o h\u00e1 nenhum impedimento para efectuar a compra mais tarde. Pode voltar a tentar fazer a encomenda ou contacte-nos para<span style=\"color: var( --e-global-color-secondary ); letter-spacing: 1.3px; font-style: inherit;\">\u00a0<\/span><span style=\"text-decoration: underline;\">contact@thenonamebrand-concept.com<\/span>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h2 id=\"elementor-tab-title-2617\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-2617\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-angle-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">como posso cancelar a minha encomenda?<\/a>\n\t\t\t\t\t<\/h2>\n\t\t\t\t\t<div id=\"elementor-tab-content-2617\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-2617\"><p>Pode cancelar as suas encomendas antes de estas serem enviadas.<\/p><p>Em casos excepcionais essa op\u00e7\u00e3o n\u00e3o estar\u00e1 dispon\u00edvel, ser\u00e1 claramente indicada no momento da compra.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h2 id=\"elementor-tab-title-2618\" class=\"elementor-tab-title\" data-tab=\"8\" role=\"button\" aria-controls=\"elementor-tab-content-2618\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-angle-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">cancelamento de encomendas<\/a>\n\t\t\t\t\t<\/h2>\n\t\t\t\t\t<div id=\"elementor-tab-content-2618\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"8\" role=\"region\" aria-labelledby=\"elementor-tab-title-2618\"><p class=\"p1\"><span class=\"s1\"><b>Antes do envio da encomenda<\/b><\/span><\/p><p class=\"p1\"><span style=\"font-style: inherit; color: var( --e-global-color-secondary ); letter-spacing: 1.3px;\">Envie um email para\u00a0<\/span><span style=\"text-decoration: underline;\">contact@thenonamebrand-concept.com<\/span><span style=\"font-style: inherit; color: var( --e-global-color-secondary ); letter-spacing: 1.3px;\">\u00a0dentro no m\u00e1ximo dentro de 24h ap\u00f3s fazer a compra. Ap\u00f3s este per\u00edodo a <b>NO.NAME.BRAND<\/b> n\u00e3o garante o cancelamento da encomenda.<\/span><\/p><p class=\"p1\"><span style=\"font-style: inherit; color: var( --e-global-color-secondary ); letter-spacing: 1.3px;\">\u00a0<\/span><\/p><p class=\"p1\"><span style=\"font-style: inherit; color: var( --e-global-color-secondary ); letter-spacing: 1.3px;\"><span class=\"s1\"><b>Depois de enviado ou receber a encomenda<\/b><\/span><\/span><\/p><p class=\"p1\"><span style=\"font-style: inherit; color: var( --e-global-color-secondary ); letter-spacing: 1.3px;\">Envie um email a\u00a0<\/span><span style=\"text-decoration: underline;\">contact@thenonamebrand-concept.com<\/span><span style=\"font-style: inherit; color: var( --e-global-color-secondary ); letter-spacing: 1.3px;\">\u00a0a pedir o cancelamento. O cancelamento pode ser feito num per\u00edodo m\u00e1ximo de 14 dias ap\u00f3s a recep\u00e7\u00e3o da encomenda. Deve devolver o\/s artigo\/os para que, depois da equipa avaliar o pedido, o cancelamento possa ser processado e a compra revertida.<\/span><\/p><p class=\"p1\">Para mais informa\u00e7\u00f5es sobre devolu\u00e7\u00f5es e trocas e devolu\u00e7\u00f5es clique <a href=\"http:\/\/thenonamebrand-concept.com\/trocas-e-devolucoes\/\">aqui<\/a>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Pagamentos\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Ao fazer checkout v\\u00e3o aparecer v\\u00e1rias op\\u00e7\\u00f5es de pagamento, basta escolher a op\\u00e7\\u00e3o que mais lhe conv\\u00e9m.<\\\/p><p><span style=\\\"font-style: inherit; color: var( --e-global-color-secondary ); letter-spacing: 1.3px;\\\">Todas as transac\\u00e7\\u00f5es efectuadas atrav\\u00e9s da <b>NO.NAME.BRAND<\\\/b> s\\u00e3o tratadas por terceiros, dedicados a pagamentos, para que a sua seguran\\u00e7a esteja garantida. Toda a informa\\u00e7\\u00e3o do seu cart\\u00e3o \\u00e9 transaccionada atrav\\u00e9s de uma encripta\\u00e7\\u00e3o SLL e nunca armazenada na nossa plataforma.<\\\/span><\\\/p><p>Todos os artigos s\\u00e3o propriedade da NO.NAME.BRAND at\\u00e9 que o pagamento seja efectuado. Todos os custos associados aos produtos e ao envio s\\u00e3o apresentados antes de efectuar o pagamento.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"qual \\u00e9 a dura\\u00e7\\u00e3o do envio?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p class=\\\"p1\\\">O tempo de envio \\u00e9 calculado de acordo como destino que \\u00e9 indicado no carrinho de compras no final da compra, pode tamb\\u00e9m consultar\\u00a0<a href=\\\"https:\\\/\\\/thenonamebrand-concept.com\\\/envios\\\/\\\">nos envios<\\\/a>.\\u00a0<\\\/p><p class=\\\"p1\\\"><span style=\\\"font-style: inherit; color: var( --e-global-color-secondary ); letter-spacing: 1.3px;\\\">O per\\u00edodo indicado \\u00e9 contado a partir do momento em que recebe o email a confirmar que a encomenda foi enviada, com o seu <u>n\\u00famero de envio<\\\/u>.<\\\/span><\\\/p><p class=\\\"p1\\\"><span style=\\\"font-style: inherit; color: var( --e-global-color-secondary ); letter-spacing: 1.3px;\\\">Os nosso produtos s\\u00e3o enviados, devidamente acondicionados para garantir a sua integridade durante a viagem at\\u00e9 chegar a si.<\\\/span><\\\/p><p class=\\\"p1\\\"><span style=\\\"font-style: inherit; color: var( --e-global-color-secondary ); letter-spacing: 1.3px;\\\">Valores extra relacionados com o seu pa\\u00eds, como taxas alfandeg\\u00e1rias, n\\u00e3o est\\u00e3o inclu\\u00eddos e n\\u00e3o s\\u00e3o da nossa responsabilidade.\\u00a0<\\\/span><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"como sei que a minha encomenda foi efectuada?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Depois de completar a encomenda, ir\\u00e1 receber na caixa de entrada do seu email, que est\\u00e1<span style=\\\"letter-spacing: 1.3px;\\\">\\u00a0associado \\u00e0 sua conta na <b>NO.NAME.BRAND<\\\/b><\\\/span>, a confirma\\u00e7\\u00e3o da mesma e do respectivo pagamento.<\\\/p><p><span style=\\\"font-style: inherit; color: var( --e-global-color-secondary ); letter-spacing: 1.3px;\\\">\\u00a0<\\\/span><\\\/p><p><span style=\\\"font-style: inherit; color: var( --e-global-color-secondary ); letter-spacing: 1.3px;\\\">N\\u00e3o recebeu nenhum email de confirma\\u00e7\\u00e3o nas 24h ap\\u00f3s realizar a encomenda? Contacte-nos para<\\\/span><span style=\\\"color: var( --e-global-color-secondary ); letter-spacing: 1.3px; font-style: inherit;\\\">\\u00a0<\\\/span><span style=\\\"text-decoration: underline;\\\">contact@thenonamebrand-concept.com<\\\/span>.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"m\\u00e9todos de pagamento aceites\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p class=\\\"p1\\\"><b>Visa, MasterCard, American Express, PayPall, MBWAY<\\\/b><\\\/p><p class=\\\"p1\\\"><span style=\\\"font-style: inherit; color: var( --e-global-color-secondary ); letter-spacing: 1.3px;\\\">Toda a informa\\u00e7\\u00e3o introduzida na nossa p\\u00e1gina \\u00e9 protegida pelo sistema de protec\\u00e7\\u00e3o de dados e transmitida \\u00e0 entidade banc\\u00e1ria que escolheu. No caso de algum problema ou diverg\\u00eancia o pagamento n\\u00e3o \\u00e9 aceite\\\/efectuado.<\\\/span><\\\/p><p class=\\\"p1\\\"><strong style=\\\"font-style: inherit; color: var( --e-global-color-secondary ); letter-spacing: 1.3px;\\\">\\u00a0<\\\/strong><\\\/p><p class=\\\"p1\\\"><span style=\\\"font-style: inherit; color: var( --e-global-color-secondary ); letter-spacing: 1.3px;\\\"><b>C\\u00f3digos de desconto<\\\/b><\\\/span><\\\/p><p class=\\\"p1\\\"><span style=\\\"font-style: inherit; color: var( --e-global-color-secondary ); letter-spacing: 1.3px;\\\">Caso tenha alguma c\\u00f3digo de desconto, este deve ser colocado no campo respectivo aquando da compra. Tenha em aten\\u00e7\\u00e3o os prazos de validade e as condi\\u00e7\\u00f5es para a utiliza\\u00e7\\u00e3o do mesmo.<\\\/span><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"posso alterar a minha encomenda depois de efectuada?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p class=\\\"p1\\\">A prepara\\u00e7\\u00e3o de pedidos \\u00e9 r\\u00e1pida pelo que n\\u00e3o podemos garantir que seja poss\\u00edvel alterar a sua encomenda.<\\\/p><p class=\\\"p1\\\">Sem compromisso pode entrar em contacto com a nossa equipa de atendimento ao cliente e veremos se \\u00e9 poss\\u00edvel atender ao seu pedido.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"encomenda cancelada?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Se recebeu um email com a informa\\u00e7\\u00e3o de encomenda cancelada , por favor veja a informa\\u00e7\\u00e3o que colocou e\\\/ou contacte o seu banco para ter a certeza de que n\\u00e3o h\\u00e1 nenhum impedimento para efectuar a compra mais tarde. Pode voltar a tentar fazer a encomenda ou contacte-nos para<span style=\\\"color: var( --e-global-color-secondary ); letter-spacing: 1.3px; font-style: inherit;\\\">\\u00a0<\\\/span><span style=\\\"text-decoration: underline;\\\">contact@thenonamebrand-concept.com<\\\/span>.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"como posso cancelar a minha encomenda?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Pode cancelar as suas encomendas antes de estas serem enviadas.<\\\/p><p>Em casos excepcionais essa op\\u00e7\\u00e3o n\\u00e3o estar\\u00e1 dispon\\u00edvel, ser\\u00e1 claramente indicada no momento da compra.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"cancelamento de encomendas\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p class=\\\"p1\\\"><span class=\\\"s1\\\"><b>Antes do envio da encomenda<\\\/b><\\\/span><\\\/p><p class=\\\"p1\\\"><span style=\\\"font-style: inherit; color: var( --e-global-color-secondary ); letter-spacing: 1.3px;\\\">Envie um email para\\u00a0<\\\/span><span style=\\\"text-decoration: underline;\\\">contact@thenonamebrand-concept.com<\\\/span><span style=\\\"font-style: inherit; color: var( --e-global-color-secondary ); letter-spacing: 1.3px;\\\">\\u00a0dentro no m\\u00e1ximo dentro de 24h ap\\u00f3s fazer a compra. Ap\\u00f3s este per\\u00edodo a <b>NO.NAME.BRAND<\\\/b> n\\u00e3o garante o cancelamento da encomenda.<\\\/span><\\\/p><p class=\\\"p1\\\"><span style=\\\"font-style: inherit; color: var( --e-global-color-secondary ); letter-spacing: 1.3px;\\\">\\u00a0<\\\/span><\\\/p><p class=\\\"p1\\\"><span style=\\\"font-style: inherit; color: var( --e-global-color-secondary ); letter-spacing: 1.3px;\\\"><span class=\\\"s1\\\"><b>Depois de enviado ou receber a encomenda<\\\/b><\\\/span><\\\/span><\\\/p><p class=\\\"p1\\\"><span style=\\\"font-style: inherit; color: var( --e-global-color-secondary ); letter-spacing: 1.3px;\\\">Envie um email a\\u00a0<\\\/span><span style=\\\"text-decoration: underline;\\\">contact@thenonamebrand-concept.com<\\\/span><span style=\\\"font-style: inherit; color: var( --e-global-color-secondary ); letter-spacing: 1.3px;\\\">\\u00a0a pedir o cancelamento. O cancelamento pode ser feito num per\\u00edodo m\\u00e1ximo de 14 dias ap\\u00f3s a recep\\u00e7\\u00e3o da encomenda. Deve devolver o\\\/s artigo\\\/os para que, depois da equipa avaliar o pedido, o cancelamento possa ser processado e a compra revertida.<\\\/span><\\\/p><p class=\\\"p1\\\">Para mais informa\\u00e7\\u00f5es sobre devolu\\u00e7\\u00f5es e trocas e devolu\\u00e7\\u00f5es clique <a href=\\\"http:\\\/\\\/thenonamebrand-concept.com\\\/trocas-e-devolucoes\\\/\\\">aqui<\\\/a>.<\\\/p>\"}}]}<\/script>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b7f1d66 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"b7f1d66\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Pagamentos Ao fazer checkout v\u00e3o aparecer v\u00e1rias op\u00e7\u00f5es de pagamento, basta escolher a op\u00e7\u00e3o que mais lhe conv\u00e9m. Todas as transac\u00e7\u00f5es efectuadas atrav\u00e9s da NO.NAME.BRAND s\u00e3o tratadas por terceiros, dedicados a pagamentos, para que a sua seguran\u00e7a esteja garantida. Toda a informa\u00e7\u00e3o do seu cart\u00e3o \u00e9 transaccionada atrav\u00e9s de uma encripta\u00e7\u00e3o SLL e nunca armazenada [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"two_page_speed":[],"footnotes":""},"class_list":["post-417","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/thenonamebrand-concept.com\/en\/wp-json\/wp\/v2\/pages\/417","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/thenonamebrand-concept.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/thenonamebrand-concept.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/thenonamebrand-concept.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/thenonamebrand-concept.com\/en\/wp-json\/wp\/v2\/comments?post=417"}],"version-history":[{"count":64,"href":"https:\/\/thenonamebrand-concept.com\/en\/wp-json\/wp\/v2\/pages\/417\/revisions"}],"predecessor-version":[{"id":15474,"href":"https:\/\/thenonamebrand-concept.com\/en\/wp-json\/wp\/v2\/pages\/417\/revisions\/15474"}],"wp:attachment":[{"href":"https:\/\/thenonamebrand-concept.com\/en\/wp-json\/wp\/v2\/media?parent=417"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}