The items for sale on our page, which you can add to your cart and purchase, are priced in euros and include VAT at the applicable legal rate.
We reserve the right to change them without prior notice.
Price reduction campaigns, such as sales, promotions, or clearances, will be clearly highlighted, indicating the percentage of the discount.
The images of the items sold on the page are for illustrative purposes only, and therefore, the customer should carefully and thoroughly read the item descriptions. If you have any doubts or questions, feel free to contact us at contactos.
In order to proceed and complete the purchase process, you must enter the correct details, including personal information and full address. The correct provision of this information is the full responsibility of the customer.
All products are the property of NO.NAME.BRAND until the payment is made. The price to be paid corresponds to the one indicated at the time of the order.
All values associated with the purchase, such as fees, taxes, shipping costs, and others, are indicated in the total of your purchase before payment, with no additional costs.
The customer agrees to verify the accuracy and conformity of all data provided during the transaction. The customer also agrees to check the items in the shopping cart before proceeding with the transaction.
To make the payment, you must select one of the payment methods available in the online store.
All transactions are processed through payment service providers, which ensure the highest level of security when making the transaction. The responsibility for this lies with the service providers.
After the payment NO.NAME.BRAND You will receive an email with the confirmation of your order, which includes all the details related to the order.
Your order will go through several stages. After processing your order, you will receive an email with the tracking information and relevant details sent to the email associated with your account.
The delivery time will vary between 1 to 5 days, depending on the destination. There may be changes to these intervals if the orders are processed by the local customs service, and there may be costs associated with this processing, which are outside of the responsibility of NO.NAME.BRAND.
All deliveries made to countries within the European Union are exempt from any customs and import duties.
The items you wish to return must reach us within a maximum of 14 days after you have received them. We do not offer free returns or pre-paid labels pré-pagas. You will receive a refund for the value of your purchase, excluding shipping fees, once the items have been returned in their original condition. If our tests prove that the items have been used or altered (excluding trying them on), we will not accept the return. The items will be sent back to the customer without any prior notice.
Once the product is received at our facilities and its perfect condition is verified, the corresponding value of the product, excluding shipping costs, will be refunded.
The return by the customer must be made within a maximum of 14 days after the communication of the decision to resolve the contract in accordance with the Right of Free Resolution, following the instructions available here: free resolution document.
The products must be returned in their original packaging, in perfect condition, without any signs of use.
They are excluded from the Right of Withdrawal of the Contract, meaning they cannot be returned:
– Customized products, such as engravings, sizes, and special orders;
– Products with signs of use;
NO.NAME.BRAND. does not assume any responsibility in case of loss or damage occurring during the return of your products, so you must keep the shipping proof.
In case of dispute, the consumer can resort to an Alternative Dispute Resolution Entity for Consumer Disputes:
More information on the Consumer Portal (www.consumidor.pt).
Under Decree-Law No. 24/2014, of February 14, applicable to distance contracts, you have the right to freely resolve a new contract without providing a reason, within 14 calendar days from the date of the order.
In the case of canceling the order and returning it within the aforementioned period, the payment will be refunded using the same method you used, no later than 14 days after we have received your communication and order.
To resolve the contract, follow these steps:
By email, to contact@thenonamebrand-concept.com, ou By mail, through registered letter with acknowledgment of receipt.
Adriana Oliveira, 3030-020 Coimbra, NIF217075770.
Local taxes are your sole responsibility. of the customer, so please be aware that these may occur. Depending on where you are located, local taxes such as sales tax and customs fees may apply)
Last update Abril 2025
